Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Company information (company name, industry, size)
• Account credentials and preferences
• Communication records and support requests
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We may share information about you in the following circumstances:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with applicable law
• If we believe your actions are inconsistent with our user agreements or policies
• To protect the rights, property, and safety of WaterfallRush or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We implement appropriate technical and organizational security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• SOC 2 Type II compliance

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing
• The right to withdraw consent

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Our use of cookies and similar technologies includes:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for personalized advertising
• Preference cookies to remember your settings

8. Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by WaterfallRush. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

10. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 7136169422
• Address: 2350 Bishop Rd Trlr 22, Abilene, TX 79606-0000